Welcome to Groupzon Software. These Terms & Conditions (“Terms”) govern your access to and use of the Groupzon Software website, software products, applications, services, and related offerings (collectively, the “Services”).
By accessing our website, registering for an account, purchasing our software, or using any of our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
1. About Groupzon Software
Groupzon Software provides software solutions and technology-related services to businesses and customers. Our Services may include software applications, digital tools, support services, subscriptions, updates, integrations, and other technology solutions offered by us from time to time.
2. Eligibility
You must have the legal capacity to enter into a binding agreement under applicable law to use our Services.
If you are using our Services on behalf of a company, organization, or business, you confirm that you have the authority to accept these Terms on its behalf.
3. Account Registration
Certain Services may require you to create an account.
You agree to: Provide accurate and complete information.
Keep your login credentials confidential. Maintain the security of your account. Notify us promptly if you suspect unauthorized access to your account. Accept responsibility for activities conducted through your account.
Groupzon Software reserves the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.
4. Use of Our Software and Services
Subject to these Terms and any applicable subscription or service agreement, Groupzon Software grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the Services for their intended purpose.
You must not:
Copy, reproduce, modify, or redistribute our software without permission. Reverse engineer, decompile, disassemble, or attempt to obtain the source code of our software. Sell, sublicense, rent, lease, or commercially exploit the software unless expressly authorized. Attempt to bypass security or access restrictions. Use the Services for unlawful, fraudulent, harmful, or abusive activities. Introduce viruses, malware, or other harmful code. Interfere with the operation or security of the Services. Use automated methods to access or extract information from the Services without our permission.
5. Software License
Unless otherwise agreed in writing, all software provided by Groupzon Software is licensed to you and is not sold to you. Your license to use the software is limited to the period, number of users, devices, locations, or other restrictions specified in your applicable plan or agreement. Any unauthorized use may result in suspension or termination of your license.
6. Payments and Subscription
Where Services are provided on a paid or subscription basis: Fees will be communicated to you before purchase or activation. You agree to pay all applicable charges within the specified payment period. Applicable taxes, including GST where applicable, may be charged in addition to the stated fees. Subscription fees may be billed according to the selected billing cycle. Failure to make payment may result in suspension or termination of Services. Pricing and plans may be changed from time to time, subject to applicable notice requirements. Any specific payment, cancellation, or refund terms applicable to a particular product or service will also apply.
7. Refund and Cancellation
Refunds and cancellations will be handled according to the refund or cancellation policy applicable to the relevant product or service. Unless expressly stated otherwise, fees paid for software licenses, subscriptions, implementation, customization, or professional services may not be refundable once the relevant Services have been delivered or activated. Nothing in these Terms is intended to exclude any rights that cannot legally be excluded under applicable law.
8. Intellectual Property
All intellectual property rights relating to the Groupzon Software website, software, applications, designs, logos, trademarks, graphics, text, documentation, source code, and other materials are owned by or licensed to Groupzon Software unless otherwise stated. Nothing in these Terms transfers ownership of our intellectual property to you. You may not use, reproduce, modify, distribute, publish, or create derivative works from our intellectual property without our prior written permission.
9. Customer Data
You retain ownership of the information and data that you submit to the Services (“Customer Data”). You grant Groupzon Software the limited rights necessary to host, process, transmit, store, and otherwise use Customer Data solely to provide, maintain, secure, and improve the Services, subject to our Privacy Policy and applicable law. You are responsible for ensuring that you have the necessary rights and permissions to provide Customer Data to us.
10. Privacy
Your use of our Services may involve the collection and processing of personal information. Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms. You should review our Privacy Policy before using the Services.
11. Service Availability
We will make reasonable efforts to keep our Services available and operational. However, we do not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times. Services may occasionally be unavailable because of: Scheduled maintenance. Software updates. Technical failures. Internet or telecommunications problems. Third-party service interruptions. Security incidents. Events beyond our reasonable control. 12. Software Updates and Changes Groupzon Software may modify, update, improve, suspend, or discontinue features of its Services from time to time. Updates may be required to maintain compatibility, security, functionality, or regulatory compliance. We may also introduce new features or modify existing features without materially reducing the core functionality of a paid Service, except where necessary for security, legal, technical, or operational reasons.
13. Third-Party Services
Our Services may integrate with or depend on third-party products, platforms, payment providers, hosting providers, APIs, or other services. Groupzon Software is not responsible for the availability, performance, security, policies, or actions of third-party services that are outside our reasonable control. Your use of third-party services may be subject to their own terms and policies.
14. User Responsibilities
You are responsible for: Your use of the Services. Maintaining appropriate security for your account. Keeping your account information accurate. Ensuring that your use of the Services complies with applicable laws. Maintaining appropriate backups of your important data where necessary. You should not rely on the Services as the sole method of maintaining critical business records unless expressly agreed with Groupzon Software.
15. Disclaimer
To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis. We do not guarantee that the Services will meet every individual business requirement or that they will operate without interruption or error. We make no representation that the Services will be suitable for every particular purpose unless expressly agreed in writing.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Groupzon Software and its directors, employees, representatives, affiliates, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from or relating to the use or inability to use the Services. Where liability cannot legally be excluded, our liability shall be limited to the maximum extent permitted by applicable law. For paid Services, any applicable monetary limitation of liability may be further specified in the relevant service agreement, order form, or subscription terms.
17. Indemnification
You agree to indemnify and hold harmless Groupzon Software, its directors, employees, officers, affiliates, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from: Your violation of these Terms. Your unlawful or unauthorized use of the Services. Your violation of another person's rights. Customer Data or content submitted by you. Your breach of applicable laws or regulations.
18. Suspension and Termination
We may suspend or terminate your access to the Services if: You breach these Terms. You fail to make required payments. Your use creates a security or operational risk. Your use is unlawful or fraudulent. We are required to do so by law. The relevant Service is discontinued. Upon termination, your right to access and use the applicable Services will cease. Provisions relating to intellectual property, confidentiality, payment obligations, disclaimers, limitation of liability, indemnification, and dispute resolution will survive termination where applicable.
19. Confidentiality
Where Groupzon Software and a customer exchange confidential business or technical information, each party agrees to use reasonable measures to protect such information and not disclose it to unauthorized third parties, except where disclosure is required by law or necessary to provide the Services. Separate confidentiality or non-disclosure agreements may apply where agreed in writing.
20. Changes to These Terms
We may update these Terms from time to time. When changes are made, we may update the “Last Updated” date on this page. Where appropriate, we may provide additional notice of material changes. Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
21. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to any mandatory dispute-resolution or consumer-protection rights applicable to you, disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts in Kolkata, West Bengal, India.
22. Force Majeure
Groupzon Software shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, war, governmental actions, internet failures, telecommunications failures, cyber incidents, power outages, strikes, or failures of third-party infrastructure.
23. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to remain in full force and effect.
24. Entire Agreement
These Terms, together with our Privacy Policy, Refund/Cancellation Policy, applicable subscription terms, order forms, and other written agreements, constitute the agreement between you and Groupzon Software concerning your use of the applicable Services.
25. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Groupzon Software
BE-30, 69 Shanti Pally Kolkata – 700107, India
Email:
info@groupzonsoftware.com
Phone: +91 33 4044 5736